Setting Realistic Telemarketing Talk Times and KPIs

Apr 30, 2015 10:07:30 AM

KPI's Results targets Telemarketing

A call target is the measure of what a dialler should ultimately be achieving on the phone within their role. It’s normally used for motivational

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5 Tips For Objection Handling In B2B Telemarketing

Apr 21, 2015 10:14:54 AM

downloads Objection Handling Telemarketing Telemarketing Advice

Telemarketing (or inside sales as it’s sometimes known) is a highly valuable channel in any modern integrated marketing campaign. Helping transform hot leads into sales-ready buyers and setting face-to-face meetings

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What to listen for in a call recording

Apr 13, 2015 10:20:02 AM

call recordings communication customer service Telemarketing

Call recordings are used by companies for many different reasons. The main two being for training/monitoring and legal reason. Call recordings ultimately show the communication

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How to get more leads part 4 – offline marketing

Apr 01, 2015 10:23:46 AM

Lead Generation Marketing strategy Telemarketing

Offline marketing, traditional marketing, old-fashioned; call it what you may, we are essentially talking about anything that doesn’t happen via the internet. So brochures, mailshots,

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The advantages of telemarketing in modern digitally driven age

Feb 20, 2015 10:57:42 AM

Marketing marketing strategy Telemarketing Telemarketing Advice

Telemarketing may fall under the ‘traditional’ marketing category now that digital is here to stay, but just because it is traditional does not mean it

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How to maximise leads from an exhibition

Feb 10, 2015 15:18:36 PM

B2B events exhibition Telemarketing

An exhibition is not only an excellent lead generator, but also a great way to meet prospects and interact with your target demographic. For me,

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10 Questions to Identify the Right Telemarketing Agency for You

Feb 04, 2015 15:22:05 PM

Telemarketing Telemarketing Advice telemarketing agency

Choosing the right partner for any business activity can range from a long and tedious process of listening to pitches and promises; to meeting new

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The Importance of Data Cleansing

Jan 22, 2015 15:34:37 PM

data data cleansing Lead Generation Telemarketing

Is your data holding you back? As marketers and sales professionals we amass a vast amount of data. We also analyse everything, from the ROI

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30 Questions for Qualifying a Lead

Jan 16, 2015 15:39:18 PM

B2B Lead Generation B2B Telemarketing Lead Generation Leads Telemarketing

How to qualify a lead varies depending on the stage and level of interaction the lead is at. For example, if you are cold calling

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MarketMakers in 2014

Jan 12, 2015 15:46:23 PM

Charity News Marketmakers Telemarketing Training

2014 was a pivotal year for MarketMakers because it was officially 10 years since it all began with Paul Thomas and Henry Braithwaite. Fast forward

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