A visual guide to the importance of Customer Retention
The fact is that winning new clients and customers is expensive, actually it is 5-20 times more expensive than keeping your existing customer base happy.
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Another successful exhibition for MarketMakers at the Sales Innovation Expo, London
It’s been a busy month for the MarketMakers team. Having already exhibited at Marketing Week Live at the end of April, we have been back
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MarketMakers are officially the 21st Best Workplace in the UK!
On Wednesday 13th May, people from businesses from all over the UK descended on the Park Plaza, at Westminster Bridge in London for the annual UK’s
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MarketMakers celebrate a win for Steve Cass at the National Contact Centre Awards!
On the evening of Wednesday 20th May, MarketMakers travelled to The Brewery, London for the National Contact Centre Awards. The awards, now in their 20th year, recognise
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Market Makers triple nomination for the UK national contact centre awards fast approaching!
The UK national contact centre awards are a highly respected and well established awards event that have now been running an incredible 20 years. They
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What is the Great Places to Work® award and why should you want to win it?
Great Places to Work® is a firm dealing in research, consulting and training. Its goal is to help organisations firstly create and then sustain a
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MarketMakers Exhibit at Marketing Week Live 2015
Firstly let us just say MarketMakers had a great time at #MWL2015 and insight 2015! Exhibitions like these are so important to us not just
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Setting Realistic Telemarketing Talk Times and KPIs
A call target is the measure of what a dialler should ultimately be achieving on the phone within their role. It’s normally used for motivational
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How to get more leads part 5 – Email Marketing
Email is still a primary lead source for many businesses and it is only getting bigger in its potential. Email has the largest adoption rate
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5 Tips For Objection Handling In B2B Telemarketing
Telemarketing (or inside sales as it’s sometimes known) is a highly valuable channel in any modern integrated marketing campaign. Helping transform hot leads into sales-ready buyers and setting face-to-face meetings
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