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Let's make lots of money

Market Makers was set up in October 2003 by Horndean school friends Paul
Thomas and Henry Braithwaite -but boasted just one employee, Mr. Thomas. But
in February 2004 the firm - with four employees and five clients - moved into the
Portsmouth Technopole, Kingston Crescent, and this is where the story really
begins.

Its brief is to offer marketing expertise to firms through mail shots or
telemarketing. Initially it was just to small or medium-sized firms, but it now
encompasses all sizes and types - from the one-man band to the blue chip client
such as Jaguar. The importance in all cases is to maximize the number of sales.

When it moved into the Technopole it was the £4m complex's 50th tenant. But
since it was first set up it has grown quickly and rapidly. After the first six months
it boasted 30 clients and 20 staff.

In the first quarter of this year, revenue has grown by about 200 per cent, and by
the end of this year the firm could be looking at a turnover of £1m. It now has 40
clients, local and national, on its books - most of whom have seen growth since
the company was brought in.

Mr. Thomas has pointed to several reasons for the growth. The first is having a
selection of clients from various industries - telecommunications, IT, home
improvements, mail order and pharmaceuticals. He also believes running his own
business has given him a level of understanding that added value to the work he
did for clients. He said: "we understand the importance of every £1 spent. The
question I ask myself every day is 'If I spend £100, how much am I going to get
back?' When it's your own money you really do have to be careful. It's the same
with our clients' investments."

But equally important is the team that Mr. Thomas has built around him. The head
count now stands at 21, but Mr. Thomas said the importance was not necessarily
the numbers of employees but the quality. He said: "we always go for the highest
quality of staff we can get and everyone who works for us has to be top-end."

For more information on our telemarketing and telesales services contact us or
call 0845 468 0880.

 
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