Sectors

As we have grown, so has our client base. This means we have experience in every industry- helping large enterprises to start-ups. Our talented telemarketers have specific knowledge of each industry which can help you get the best out of your campaign. Below is a selection of the industries we work in.

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SME

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Enterprise

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Automotive

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Banking

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Financial Services

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Tech

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Utilities

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Insurance

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Manufacturing

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Professional Services

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Enterprise Clients

Our experience with large enterprises

50% of our client base is made up of large enterprises. We understand the complex needs of these businesses and as the UK’s largest B2B telemarketing agency, we have the capabilities to deliver large scale, multi-seat activity without compromising on quality and service delivery.

Testimonials

  • "I have to say, what you have delivered is exactly what you said you would do when you pitched us; very few firms can do this. Your energy and attention to detail for our brand is second to none. The lead portal you built for us is lightyears ahead of anything we’ve had previously. We don’t ever need to chase you for information, your team are always the ones to progress things.”

    Hyundai

  • “We required a telemarketing company that could literally hit the ground running with our campaign, and produce results from the beginning. Not only that, but we also wanted senior partners and directors to be contacted, so we needed to work with a company that conducted themselves with a level of professionalism accordingly. Having worked with major blue chip corporations in the past, MarketMakers understood from the beginning the tone and conduct with which we wanted the campaign to be conducted. They provided a comprehensive proposal detailing the structure of our campaign, and offered me the opportunity to listen to some of their staff, as proof of their quality of service. Choosing to work with MarketMakers over the competition was a very easy decision.”

    Toshiba

SME Clients

Our experience in the SME industry

We are experts in helping start-ups and SMEs grow their business at a pace that suits their ambitions. Despite our own consistent, fast growth, we’re still small enough to be able to adapt our approach to suit each individual client in order to get them the best results.

Testimonials

  • • “MarketMakers offered a different style of service where we are a priority to them, which we hadn’t always got before. This resulted in more appointments, in a shorter amount of time, but most impressive was the high quality of every appointment generated.”

    Menzies

  • “We are extremely happy with the level of service we received. It far exceeded our expectations and has certainly led to increased business for Datalink Electronics. Both the skill and enthusiasm of those actually implementing the campaign made working with MarketMakers a smooth and pleasant time. We were sent lots of really useful statistics and reports which showed us how well the campaign was going at every stage. Based on our experiences of the first campaign, Datalink are implementing two further campaigns both in the UK and the US. We would definitely recommend MarketMakers to other organisations, but not our competitors!"

    Datalink Electronics

Automotive Clients

Our experience in the automotive industry

Our experience in sales lead generation for the commercial fleet industry is unrivalled. We have the capacity to offer large scale campaigns feeding multiple regional sales teams. This year alone we’ve delivered over 2000 fleet leads and face to face appointments to our automotive clients.

Testimonials

  • "I have to say, what you have delivered is exactly what you said you would do when you pitched us; very few firms can do this. Your energy and attention to detail for our brand is second to none. The lead portal you built for us is lightyears ahead of anything we’ve had previously. We don’t ever need to chase you for information, your team are always the ones to progress things.”

    Hyundai

Banking Clients

Our experience in the banking industry

MarketMakers have delivered telemarketing activity for many of the UK’s major banking groups. We are FCA authorised and have the capacity to take on both consumer and commercial campaigns. Our specialist banking telemarketing teams are trained to the highest standard to ensure that we represent your brand in a fully compliant and professional manner.

Testimonials

  • “The MarketMakers team integrated our own staff to build a successful dynamic. It had the feeling of one team; there was no such thing as us vs.them. The most impressive area for me was the commitment of the agents and the pride they take in their work, not to mention the success in the uplift of business written”

    Santander

  • “The leads that Market Makers generated overall gave us a 200% return on their investment, with a mixture of some quick wins and longer term prospects. Market Makers set up an open communication channel with us, with regular weekly conference calls where any objections and challenges the team had come up against were discussed and the pitch altered accordingly. The relationship that developed was very much one of a partnership which helped remove the risk of a big company outsourcing their telemarketing.”

    Lloyds Banking Group

Financial Services Clients

Our experience in the financial services industry

We have an expert team dedicated to our Financial Services telemarketing campaigns. We are FCA authorised ensuring you can be confident your campaign is in safe hands and fully compliant. We are experienced in the delivery of both B2B and B2C activity. Our telemarketers are trained to the highest standards and confident in targeting even the most senior level executives.

Testimonials

  • “MarketMakers knowledge of selling high level products in a different market impressed us. The level of service they delivered has been excellent, this has been affected by their regular communication and transparency.”

    Atradius Collections

  • “The agents from MarketMakers learned the products, systems and regulations of Offshore banking within one working week, that is no mean feat by anyone’s standards. From the agents we had work with us, to the directors of the company, we could not have asked for more professional people or service. The people we had work with our team integrated with our own staff to build a successful dynamic. It had the feeling of one team; there was no such thing as us vs them. Without a doubt we would recommend and work with MarketMakers again. I have nothing but praise for everyone I have dealt with at MarketMakers.”

    Santander

Tech Clients

Our experience in the tech industry

We have a brilliant team of account managers with extensive backgrounds in tech sales and marketing. Our clients within the IT, Software and Telecoms spaces work with MarketMakers to support their internal teams, cross-sell and up-sell campaigns or to kick start new project launches.

Testimonials

  • "The decision to choose MarketMakers was due to the fact that they understood our own sales process and products quickly and demonstrated where they could add value. MarketMakers stand out because they work with clients to set milestones and focus on exceeding them"

    Microsoft

  • “I was impressed by their total transparency and with the ability to listen to call recordings of all leads transferred. The set up at MarketMakers encourages development and therefore, my impression is that the staff are highly motivated. The staff are what stood out to me. Their eagerness to fully understand the solutions they are selling, understand the market they are targeting and deliver good results on each campaign they work on is very noticeable. This, coupled with the regular communications around each campaign has impressed ADP.”

    ADP

Utilities Clients

Our experience in the utilities industry

MarketMakers work with many of the UK’s leading energy suppliers targeting both consumer and commercial utilities customers. Whether you’re an SME looking to grow your client base or a larger enterprise with a focus on customer retention, we can help you achieve the results you need.

Testimonials

  • “Your commitment and professionalism towards the SSE account has played an integral role in ensuring the campaigns success. Your appetite to understand the SSE proposition and your engagement with both the sales and marketing team, has enabled a speedy and effective route to yielding strong results.”

    SSE

  • “Market Makers are very professional in all of their approach. I always receive a written report after any briefing session, which allows me to check they have understood my needs or requirements. They are reactive when I need something to be changed. They also send me a satisfaction questionnaire on a weekly basis to check my level of satisfaction. The briefs and follow–up I received showed how amazingly they had understood my issues and my expectations. But, most of all, they also bring their expertise of telemarketing to me; by advising when they think I need it. They have created a strategy for the ongoing growth of the company based around the results they have gleamed, and their knowledge within my industry, so I am confident that our business is in the best hands.”

    Sodexo

Insurance Clients

Our experience in the insurance industry

We have been delivering high performing telemarketing for the insurance industry for over twelve years. Whether you’re looking for hot-key leads or face to face meetings with c-level decision makers, we can design the campaign to perfectly suit your needs.

Testimonials

  • “Your commitment and professionalism towards the SSE account has played an integral role in ensuring the campaigns success. Your appetite to understand the SSE proposition and your engagement with both the sales and marketing team, has enabled a speedy and effective route to yielding strong results.”

    SSE

  • “Market Makers are very professional in all of their approach. I always receive a written report after any briefing session, which allows me to check they have understood my needs or requirements. They are reactive when I need something to be changed. They also send me a satisfaction questionnaire on a weekly basis to check my level of satisfaction. The briefs and follow–up I received showed how amazingly they had understood my issues and my expectations. But, most of all, they also bring their expertise of telemarketing to me; by advising when they think I need it. They have created a strategy for the ongoing growth of the company based around the results they have gleamed, and their knowledge within my industry, so I am confident that our business is in the best hands.”

    Sodexo

  • “We were impressed with the technology that was available to enable us to combine our databases. MarketMakers have a very proactive approach and attitude, and it felt ‘right’ to carry out our Benchmark Campaign with them. MarketMakers professional approach was outstanding, and the speed at which the telemarketers picked up the campaign and produced effective results which was also impressive. We now have an ongoing business partnership with MarketMakers.”

    GE Capital Business Finance

  • “I got the impression MarketMakers were a very professional organisation, with an experienced and talented team, that could handle our campaign effectively. There is always good communication with the team, who are happy to discuss or review approaches where required and take all feedback on board. The regular contact and receptiveness to feedback was very good, as well as achieving very good results on our campaign.”

    Lloyd & Whyte

Manufacturing Clients

Our experience in the manufacturing industry

Our manufacturing clients often have complex campaign needs that require a technical approach. We have specialist teams who understand how best to approach your target audience and have the experience needed to have knowledgeable, credible conversations with senior decision makers.

Testimonials

  • “The whole team at MarketMakers – from business development, account managers and the telemarketers – are always professional, organised, highly responsive and produce great results.”

    Stadium Electronics

  • “Following a visit to an exhibition we received a follow up visit and felt that the professional approach married with extensive experience in the field gave us the confidence to proceed. The results of the campaign certainly exceeded our initial expectations.”

    Advanced Handling

Professional Services Clients

Our experience in the professional services industry

We understand that for the professional services sector, successful telemarketing is more than just making calls – it’s about engaging in intelligent phone dialogue that takes unqualified business prospects and converts them into high-quality sales opportunities. Through industry-leading professionalism and accurate reporting, we are able to effectively generate leads and revenue for our clients again and again.

Testimonials

  • “MarketMakers are very responsive and are relationship driven, meaning they strive to ensure they are meeting their clients’ expectations. They will always ask for your feedback and then set about making any necessary improvements”

    Salans LLP

  • “MarketMakers provided a level of consistency and quality that made them stand out and the reporting of results was of a very high standard. They tailored their approach for the forum, but were also able to adapt that approach and learn the lessons that resulted from calls and incorporating that into their approach going forward, something that sounds easy but that so many telemarketing and telesales companies fail to do.”

    Forum of Private Business