B2B Customer Retention Infographic Download

Jan 13, 2015 15:40:55 PM

  • customer rentention infographic snippet 2 - B2B Customer Retention Infographic Download

    • It will cost businesses 5-20 times more to win a new customer than to keeping an existing one.
    • 35% of Companies measure customer satisfaction regularly. It’s the most common KPI in business after financials.
    • Satisfied customers are 52% more likely to become reapeat customers, very satisifed customers are 52% more likely repeat customers

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